Can I have a Ring made to fit my finger size?

Yes of course, just let us know your size and we will create the perfect ring for you!

Can I request a different Stone for my jewellery?

Yes you can, we have a wide range of precious/semi-precious stones which can be crafted into the piece of jewellery you have chosen. (Price may vary).

How long does a commission take?

Timescales vary due to availability of materials and complexity of the design but we endeavour to create your jewellery within two weeks.

How can I ask for commissioned work?

You can contact me at claudia.latini@gmail.com 

Will my item look exactly like the picture?

Yes the design will be as you see on the website, because all of our jewellery is handmade slight colour variations from the pictures may be apparent, adding to the bespoke uniqueness of your piece.

Does the item price cover delivery costs?

UK Royal Mail signed for is free within the UK. For deliveries outside the UK please contact us for a quotation.

Can I return items bought online?

If you are not happy with your purchase please let us know within 48 hours of delivery. We will be then be able to hear your concerns and rectify any issues. If you simple do not like the item we will happily exchange it for another piece (excluding earrings).  Items must be returned in their original packaging . Please refer to Terms and Conditions and Returns Policy. 

We require you to check the item as soon as delivered and inform us if it is damaged within 48 hours of delivery.

Jewellery items can only be returned 2 days after delivery.

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